Gizlilik politikası

This Privacy Policy explains what personal information we collect when you visit or buy from this website, why we collect it, who we share it with, and what rights you have.

Who is responsible for your data

This store trades under the brand name Nightwell and is operated by:

Nightsleepwell Limited
Unit 1603, 16/F, The L. Plaza
367-375 Queen's Road Central
Sheung Wan, Hong Kong Island
Hong Kong SAR

Email: getsixseven@gmail.com
Phone: 61078513

What personal information we collect

  • Order information: your name, billing address, shipping address, email address, phone number and the details of what you ordered.
  • Payment information: payment is processed by our payment providers. Card numbers are handled by the payment provider and are not stored by us.
  • Account information: if you create an account, your login details and saved addresses.
  • Communications: the messages you send us by email or through our contact form.
  • Marketing information: your email address if you subscribe to our newsletter, and your consent record.
  • Device and usage information: IP address, browser and device type, referring pages, and the pages you view on our site, collected through cookies and similar technologies.

How we use your information

  • Orders: to accept, process, confirm and invoice your order.
  • Payments: to take payment and to screen orders for fraud or other risk.
  • Shipping: to prepare, dispatch, track and deliver your parcel, and to handle customs formalities.
  • Customer service: to answer your questions and to handle returns, refunds and complaints.
  • Analytics: to understand how our site is used so we can improve it.
  • Marketing: to send you emails about our products, where you have subscribed. You can unsubscribe at any time using the link in any marketing email.
  • Legal: to meet our accounting, tax and legal obligations.

Cookies

We use cookies and similar technologies to keep your shopping cart working, remember your preferences, keep the site secure, measure traffic, and (where you consent) measure advertising. You can control or delete cookies in your browser settings; some cookies are strictly necessary and the store will not work correctly without them.

Who we share your information with

  • Shopify: our e-commerce platform, which hosts this store and processes order and customer data on our behalf.
  • Payment providers: to process your payment and screen for fraud.
  • Fulfilment partners and carriers: our fulfilment partners in China and the delivery carriers, who receive the information needed to pack, ship and deliver your order.
  • Analytics and advertising providers: where you have consented, to measure site usage and advertising performance.
  • Professional advisers and authorities: where required by law, or to establish or defend legal claims.

We do not sell your personal information.

International transfers

We are based in Hong Kong SAR and our service providers and fulfilment partners are located in several countries, including China, the United States and the European Union. This means your personal information may be transferred to and processed in countries outside your own, whose data protection laws may differ. Where required, we rely on appropriate safeguards for these transfers.

How long we keep your data

We keep order and transaction records for as long as needed to fulfil the order and to meet our accounting, tax and legal obligations. Marketing subscribers are kept until they unsubscribe. Support correspondence is kept for as long as needed to handle the matter and any follow-up.

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, to have it corrected or deleted, to object to or restrict certain processing, to receive a copy in a portable format, and to withdraw consent for marketing at any time. Exercising these rights is free and will not affect the service you receive.

Privacy requests

To make a privacy request, or to ask any question about this policy, email getsixseven@gmail.com or write to Nightsleepwell Limited at the address above. Please tell us which request you are making so that we can respond appropriately. We reply within 1–2 business days and complete requests within the period required by applicable law.

Children

This store is not intended for children, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. The version published on this page is the version that currently applies.